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FAQ l CONTACT

FAQ

To sign up for a library card, you will need one of the following documents to verify your current address: Arkansas Driver‘s License, Utility Bill, or Bank Statement.

Children 5 and older can get a Library card with a parent or legal guardian.

Your library card is your gateway to many of our library services, including books, digital media, and online databases.

You may have 30 physical items checked out at one time with certain limits to specific formats.

Yes, fines accrue at a rate of ten cents per day. Accounts may be suspended if the fines or fees exceed two dollars. Fines can be viewed by viewing your account online.

Your PIN, or Patron Identification Number, is much like the PIN on a debit card and is used to access your library account online, as well as some library services.  It is typically the last four digits of the phone number listed on your account.  If forgotten, a staff member can reset it for you.

Library cards expire once a year as an opportunity to update account information like a new address address or contact number. An expired account will not have access to library resources until the information is updated.

Most items check out for three weeks, certain media check out for one week.

Most items may be renewed in person, by phone, or through your account online, if the account is in good standing. Items with holds are not renewable.

Holds can be placed in person, by phone, or through your online account.

You may request items with the Patron Suggestion for Purchase form. Garland County residents may request books through the fee-based inter-library loan service.

Yes, the library has several public internet terminals and wifi available for visitors and patrons in good standing. Daily use is limited and computers shut down fifteen minutes before closing.

Printing is available in black & white for five cents per page, or color for twenty-five cents per page.

Yes, both color and black & white copiers are available. Please call for current pricing.

Use of typewriter is free to the public. Fax-for-fee machine is available for the sending of faxes. Call library for current pricing.

Sorry, no, the Garland County Library does not provide notary services.

No, but we offer a courier service that makes two stops once a week in Garland County.

Yes, please call for an appointment.